RAILvue Privacy Policy

Effective Date: March 10, 2026
Website: https://www.railvue.com

1. Scope of This Privacy Policy

RAILvue (“RAILvue”, “we”, “our”, or “us”) is a rail surveillance technology platform operated by skEYEwatch.

This Privacy Policy explains how information is collected, used, and protected when you:

  • Visit the RAILvue website
  • Use the RAILvue cloud platform
  • Use the RAILvue mobile application
  • Interact with locomotive camera systems powered by RAILvue

By using our website, services, or applications, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

Information You Provide

When contacting us or submitting forms on our website, we may collect:

  • Name
  • Company name
  • Email address
  • Phone number
  • Inquiry details or messages

This typically occurs when users request product information, request a demo, or contact our team.

Website Usage Information

When visiting railvue.com we may automatically collect certain information such as:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referral source

3. Website Analytics

RAILvue uses Google Analytics to understand how visitors interact with our website.

Google Analytics may collect information including:

  • Pages viewed
  • Session duration
  • Device and browser type
  • Approximate geographic location

This information is aggregated and helps improve website performance and user experience.

More information about how Google uses data can be found at:
https://policies.google.com/technologies/partner-sites

4. Data Collected Through RAILvue Systems

RAILvue provides locomotive camera and surveillance technology used by rail operators. Depending on system configuration, the platform may collect operational data including:

  • Video footage from locomotive cameras
  • GPS location data
  • Operational telemetry
  • System diagnostics and performance data

This data may be used by rail operators for:

  • Safety monitoring
  • Incident investigation
  • Operational reporting
  • Compliance review
  • Equipment diagnostics

RAILvue does not use surveillance data for advertising or marketing purposes.

Ownership and control of operational data generally remains with the rail operator deploying the system.

5. Mobile Application Permissions

The RAILvue mobile application may request certain device permissions to provide secure functionality.

Depending on device and configuration, the application may request access to:

  • Network connectivity
  • Secure device storage for authentication
  • Push notifications for alerts

These permissions are used solely to enable platform functionality for authorized users.

6. How We Use Information

Information collected may be used to:

  • Respond to inquiries and demo requests
  • Provide product information
  • Operate and maintain the RAILvue platform
  • Provide technical support
  • Improve platform performance and reliability
  • Maintain security and system integrity
  • Comply with legal or regulatory obligations

7. Sharing of Information

RAILvue does not sell personal information.

Information may be shared with trusted service providers who assist with:

  • Website hosting
  • Cloud infrastructure
  • Analytics services
  • Technical platform support

These providers are contractually required to safeguard data and only use it for authorized service functions.

8. Data Security

RAILvue uses industry-standard safeguards designed to protect data from unauthorized access or disclosure. These measures may include:

  • Encrypted data transmission (SSL/TLS)
  • Role-based access controls
  • Secure authentication systems
  • Infrastructure monitoring and firewalls
  • Secure cloud storage and redundancy

Access to surveillance footage and operational data is restricted to authorized users with appropriate permissions.

9. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes described in this policy.

Operational system data such as video footage may be retained for periods typically ranging from 30 to 180 days, depending on customer configuration and operational requirements.

10. Compliance With Privacy Regulations

RAILvue privacy practices are designed to align with applicable data protection laws and privacy regulations where our customers operate.

This may include compliance considerations related to:

  • United States privacy laws
  • Regional state privacy frameworks
  • International regulations such as the GDPR when applicable

11. Children’s Privacy

RAILvue services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

12. Changes to This Policy

RAILvue may update this Privacy Policy periodically. Updates will be posted on this page with an updated effective date.

13. Contact Information

If you have questions regarding this Privacy Policy, please contact:

RAILvue / skEYEwatch
Email: legal@skeyewatch.com
Website: www.railvue.com